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Events

CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.

Get Serious About the Future of Enterprise Chat

January 28 2016
12:00 PM - 01:00 PM EST

Six Best Practices for Effective Chat Operations

December 14 2015
02:00 PM - 03:00 PM EST

Online Summit: The Future of the Contact Center

December 8 2015
12:00 PM - 03:00 PM EST

How Google Manages Contact Center Performance

September 10 2015
02:15 PM - 04:15 PM EST

Call Center Week Virtual Summit

June 1 2015
02:00 PM - 04:00 PM EST

Using NPS© in Service: 5 Tips to Succeed

April 29 2015
01:00 PM - 02:00 PM EST