Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Building Your Customer Service Strategy for the Post-Voice Era
June 30, 2015
01:00 PM - 02:00 PM EST
Using NPS© in Service: 5 Tips to Succeed
April 29, 2015
01:00 PM - 02:00 PM EST
CRM for Customer Care Centers: Laying a Foundation for Customer Service Success
April 08, 2015
02:00 PM - 03:00 PM EST
2015 Customer Experience Summit - An Online Event
March 24, 2015
12:00 PM - 04:00 PM EST
A Goal-Driven Approach to Chat Vendor Selection
February 18, 2015
12:00 PM - 01:00 PM EST
Protect 3 Mission-Critical Contact Center Assets: Customer Experience, Customer Support and Revenue
January 29, 2015
12:00 PM - 01:00 PM EST
Roundtable: How to Create an Omni-Channel Contact Center
December 03, 2014
02:00 PM - 03:00 PM EST
Customer Interaction Analytics is the 'New Black'
November 05, 2014
11:00 AM - 12:00 PM EST
Firstsource Presents: Customer Interaction Analytics is the 'New Black'
October 03, 2014
11:00 AM - 12:00 AM EST
Roundtable: Raising the Bar on Customer Support
September 30, 2014
02:00 PM - 03:00 PM EST
LogMeIn Rescue Presents: Roundtable - Raising the Bar on Customer Support
September 15, 2014
02:00 PM - 03:00 PM EST
5 Ways to Boost Your Contact Center Numbers
July 10, 2014
01:00 PM - 02:00 PM EST
