Rebecca Pacey

Rebecca Pacey

Chief People & Transformation Officer Infinite Care
Rebecca Pacey

Customer Contact Week ANZ 2026 - Day One

2:30 PM Panel Discussion | The Executive Playbook: Balancing Growth, Technology and People in 2026

This discussion brings together senior leaders to share how they’re balancing innovation with operational discipline, ensuring people and technology work together to power growth.

Key Takeaway - Understand how a holistic approach to people, processes, and technology can power growth while maintaining operational discipline.


Check out the incredible speaker line-up to see who will be joining Rebecca.

Download The Latest Agenda