18-19 March 2026 | Royal Randwick Racecourse, Sydney, Australia
Where Real Engagement Meets Real Opportunity
Taimoor Khan
Director, Customer Experience Mad Paws
Customer Contact Week ANZ 2026 - Day One
2:30 PM Interview | Reactive to Resourceful – Building Self-Sufficient, High-Impact CX Teams
A practical session exploring how to equip your CX team with high-impact skills to reduce dependency on Product and Tech, collaborate cross-functionally to drive revenue, and showcase CX wins to the C-suite to secure funding, gain recognition, and embed CX as a non-negotiable part of business success.
Key Takeaway - Discover practical strategies for cross-functional collaboration that drive revenue and embed CX as a critical business function.
Check out the incredible speaker line-up to see who will be joining Taimoor.
Download The Latest Agenda
