Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Top Tips for Midsize Businesses to Win the Cloud Customer Service Game
November 7 2018
02:00 PM - 03:00 PM EST
3 Steps To Empowering Predictive & Proactive Customer Engagement
October 24 2018
02:00 PM - 03:00 PM EST
Wowing The “Now” Customer: Lessons From 1 Million Calls
August 30 2018
02:00 PM - 03:00 PM EST
Leveraging Customer Data to Drive A Personalized and Frictionless Experience
August 29 2018
02:00 PM - 03:00 PM EST
Driving Extreme Employee Engagement in a Highly Dispersed Workforce
August 8 2018
02:00 PM - 03:00 PM EST
Transforming the Voice of Customer: Turning insights into Action
July 17 2018
02:00 PM - 03:00 PM EST
Securing Call Center Payments with PCI-Validated Point-to-Point Encryption (P2PE)
July 11 2018
02:00 PM - 03:00 PM EST
Insight into Top Three Contact Center Priorities: Omnichannel, Metrics & Workforce Management
June 26 2018
01:00 PM - 02:00 PM EST
How to create a global digital platform to support a connected student community across 100 offices in 36 countries
June 14 2018
12:00 PM - 01:00 PM EST
Make the Shift from Closing Gaps to Driving Value in Your Contact Center
June 14 2018
02:00 PM - 03:00 PM EST
Supercharging Your Client Success Tech Stack Using Voice-of-Customer Data
June 5 2018
02:00 PM - 03:00 PM EST
