Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Learning Analytics: The Best Kept Secret in Contact Center Customer Experience
2 October, 2019
02:00 PM - 03:00 PM EST
How A Leading Company Eliminated Agent Friction, Elevated CSAT
27 August, 2019
07:16 PM - 07:16 PM EST
How To Disrupt Your Customer Experience - And Dramatically Boost Customer Loyalty
10 July, 2019
02:00 PM - 03:00 PM EST
Making CX Journeys More Simple, Consistent & Customer-Centric
5 June, 2019
02:00 PM - 03:00 PM EST
Build, Grow and Scale an Excellent Contact Center Experience
30 April, 2019
02:00 PM - 03:00 PM EST
Improving Sales Effectiveness & The Customer Experience
27 February, 2019
02:00 PM - 03:00 PM EST
Insurers Explore Their Future with Implementing Emerging Technologies
13 February, 2019
02:00 PM - 03:00 PM EST
How to Beat Every Goal for 2019 through Agent Empowerment with AI
30 January, 2019
02:00 PM - 03:00 PM EST
Combating Agent Apathy & Turnover Through Coaching, Career Planning & Agent Feedback
14 November, 2018
02:00 PM - 03:00 PM EST
Top Tips for Midsize Businesses to Win the Cloud Customer Service Game
7 November, 2018
02:00 PM - 03:00 PM EST
3 Steps To Empowering Predictive & Proactive Customer Engagement
24 October, 2018
02:00 PM - 03:00 PM EST
